"Deadline" is a word that invokes so many negative feelings and painful memories for both business owners and employees: anxiety, stress, late nights,
Why You Need to Improve Processes
When businesses improve processes it provides a touchstone to improve, advance, and succeed. Yet, only 4% of businesses measure, manage, and improve
Best Practices for Managing Client Relationships: Part 1
Great work wins business; a great relationship keeps it. – Robert Solomon, The Art of Client Service As a former ad exec, Robert Solomon knows a thing
Policy, Process, and Procedures
As a solopreneur, because you are a one-person show, you can operate your business without much in the way of policy, process, and procedures. But,
How to Organize the Chaos featuring the Business Bros [Video]
The biggest reason small business owners fail? Burnout. You start your business thinking you're going to get to do one thing really well.
The Fractional CxO Trend: Why You Can’t Afford to Miss Out
There are endless joys that come with being a small business owner or CEO: independence, control, creating employment opportunities for others, and
Man Up to Greatness: Project Management 911 [Audio]
Susan was recently a guest on the podcast Man Up to Greatness. It's a show hosted by Reginald J. Dillard dedicated to empowering a community of
Beat Perfectionism by Eradicating Chaos [Audio]
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