We Got This!

In this SmallCo. “We Got This” session, Mitzi Howard of Scott Howard Consulting and Susan talk small business and project management issues, led by hosts Gianna Harum-Alvarez and Hassell Moreno. From too much work, lack of delegation, and poor communication, this session helps you regain control of your business and your development team.

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Managing Processes

managing-processes

We spend a lot of time talking about writing processes and documenting procedure. But we haven’t talked much about managing processes.

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Stepping Out of Your Comfort Zone

stepping out of your comfort zone

Stepping out of your comfort zone can be quite intimidating to the small business owner. How much debt is too much to take on vs. the ROI you would get in return? What if you hire someone and they mess up your business? How risky is it to confront that client who is walking all over you?

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Project Management is Billable!

project management is billable

As many make getting their projects in order a New Year’s resolution (or goal!), I often hear that adding project management is overhead. It cannot be billed to the client. But, project management is billable. And, your clients are already paying for it.

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FileMaker Talk Episode 144: Women Innovating Together and more!

 

In this episode of FileMaker Talk, Susan discusses Women Innovating Together with Matt Navarre and Makah Encarnacao. The chat also discuss the PauseOnError Conference and FileMaker.

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Goals, Resolutions, Tactics & Dreams

goals-vs-dreams

Every year at this time, people start thinking about their New Year’s resolutions and goals for the next year. Recently I became aware of some confusion regarding resolutions, goals, tactics, and wishes. And, I want to set the record straight!

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Finishing a Project: Support Agreements (pt. 2)

support-agreements

This is the second in a 2-part series. The first is Finishing a Project: Testing & Support (pt. 1) and it focused on the Testing aspect. Part 2 will focus on support agreements.

Finishing a project can be frustrating when it feels like it will never end. Having a testing and support plan in place will reduce the struggle of closing out a client’s project. Whatever your quality assurance needs, it comes down to how well you plan for and execute the testing and support aspects of the project. Continue reading

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Finishing a Project: Testing and Support (pt.1)

testing and support

No matter your business, finishing a project can be a challenge. Without proper testing and support plans in place, you can struggle with closing out a client’s project. Whatever your quality assurance needs, it comes down to how well you plan for and execute the testing and support aspects of the project. Part 1 of this post covers the testing aspect. Watch for part 2 on support coming soon.

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Running a Quality Kickoff Meeting

quality-kickoff-meeting

A quality kickoff meeting begins with a killer proposal with a clear scope and a solid agenda. The purpose of a kickoff meeting is to get everyone on the same page, working toward a successfully completed project. If you are in a service industry and are executing projects, these tips help with how to lead a well-planned kickoff meeting.

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Subcontractor Relationship Management

subcontractor relationship management

The keys to subcontractor relationship management are setting clear expectations and maintaining great communications. So, as a contractor, what should you expect from your subcontractor? And, as a subcontractor, what should you expect from your contractor? Continue reading

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