Keeping a client is much easier than finding a new client. Teaching team members in direct contact with clients how to constantly be selling can be a
Don’t Let the Weight of Success Steal Your Profit and Personal Life – Susan Fennema & Gordon Henry – Winning on Main Street [Video]
You got into business because you're really good at what you do – your skill or trade. You didn't anticipate needing to become an expert in HR,
Delegation as an Art in a Small Business
Delegation is a challenge for all small business owners. Without delegation, we run the risk of preventing growth in our businesses. "I can do it
Calendaring for Productivity
What does calendaring have to do with productivity? Imagine the typical small business owner's pains. Overwhelm. Working all night. Not knowing what
Get Better at Email Management
You don't have email management issues. Your inbox is almost always empty. You're good at reviewing emails, making quick decisions, and responding
The Ins and Outs of Teamwork Features for Professional Service Businesses
There are many Teamwork features to improve your organization’s operations strategically. Teamwork is a project management software that gives
Clear Communication: Saying No
Does this sound familiar? Your custom-software project is nearing its end. But, the client is already submitting bugs, tweaks, and changes. You're out
How to More Easily Run a Process-Driven Business [Video]
In this episode of Win Win Podcast, Fractional COO Susan Fennema teaches how to more easily run a process-driven business. Susan shares with Ben
Getting Started: Implement These 5 Steps to Set Up Your Project Management Software
Ready to set up your project management software? Follow along to outline the processes and systems that will work for you. Congrats! You’ve chosen