A business process requires clarity, simplicity, and evolution to be successful in your company. Here are some tips to help you write and maintain
Is a Lack of Sales Process Limiting Your Income?
Acquiring a new client is tough when you're a service professional. After you've identified a lead, you need to walk them through your sales process
How to More Easily Run a Process-Driven Business [Video]
In this episode of Win Win Podcast, Fractional COO Susan Fennema teaches how to more easily run a process-driven business. Susan shares with Ben
Scaling Smart with Trusty Oak and Beyond the Chaos [Video]
Preparing your small growth business comes with its own set of unique challenges. Having an evolving process for fundamental areas of your business
Best Practices for Managing Client Relationships: Part 1
Great work wins business; a great relationship keeps it. – Robert Solomon, The Art of Client Service As a former ad exec, Robert Solomon knows a thing
Intentional Planning Is Part of the Work
One of the biggest complaints we hear from clients is that they don't have time for planning. These clients have tools and a process in place, but
Productivity is an Intangible ROI
Building processes, creating structure, getting organized, managing projects better: all businesses want these type of productivity-related things.
Project Details Matter
How much do project details matter? Can you overcome small mistakes when getting details wrong? If you dial into a conference call at 1pm EST rather