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August 1, 2021

The SuccessGrid: 3 Ways to Reduce Chaos in Your Small Business

Is it possible to completely eliminate chaos from your business? Susan recently appeared on The SuccessGrid Podcast with Hussein Taleb to talk about

Category iconSmall Business Operations

July 29, 2021

Policy, Process, and Procedures

As a solopreneur, because you are a one-person show, you can operate your business without much in the way of policy, process, and procedures. But,

Category iconProcesses Tag iconpolicy,  Procedures

July 29, 2021

How to Organize the Chaos featuring the Business Bros [Video]

The biggest reason small business owners fail? Burnout. You start your business thinking you're going to get to do one thing really well. And next

Category iconSpeaking

fractional coo

July 8, 2021

The Fractional CxO Trend: Why You Can’t Afford to Miss Out

There are endless joys that come with being a small business owner or CEO: independence, control, creating employment opportunities for others, and

Category iconSmall Business Operations

July 3, 2021

Man Up to Greatness: Project Management 911 [Audio]

Susan was recently a guest on the podcast Man Up to Greatness. It's a show hosted by Reginald J. Dillard dedicated to empowering a community of

Category iconSpeaking

perfectionism

June 24, 2021

Beat Perfectionism by Eradicating Chaos [Audio]

https://www.youtube.com/watch?v=CmAnOHk3Wds Life as a perfectionist can be wonderful. You get things done exactly the way you want them, when you

Category iconSpeaking

balance boldly

June 23, 2021

Balance Boldly for Ambitious Women in Business [Audio]

https://youtu.be/KidG8QXw3yU On the Balance Boldly Podcast, host Naketa Thigpen talks with ambitious women in business (and a few brave men) from a

Category iconSpeaking

Intentional planning

June 22, 2021

Intentional Planning Is Part of the Work

One of the biggest complaints we hear from clients is that they don't have time for planning. These clients have tools and a process in place, but

Category iconProject Management Tag iconplanning,  Processes,  productivity,  project management methodology,  small business

June 21, 2021

THINK Business LIVE: Get Unstuck and Grow Your Business [Video]

  Susan was featured on THINK Business LIVE, with host and business coach Jon Dwoskin. As a former Chief Operations Officer and current

Category iconSpeaking

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Services

  • Consulting
  • Implementation
  • Fractional COO
  • OneLife Mastermind
  • Teamwork Consulting
  • One-off Paid Consultation

Clients

  • Who We Work With
  • Success Stories

About BTC

  • Our Leader
  • Our Team
  • Our Values
  • Our Partners
  • Referral Policy
  • Speaking

Resources

  • Blog
  • FAQs
  • Operations Audit
  • Guide to Successful Operations
  • Software Recommendations