Small businesses traditionally struggle with knowledge being kept in people’s heads instead of documented. They often don't know that processes and
Clarity, Simplicity & Evolution in Business Process
A business process requires clarity, simplicity, and evolution to be successful in your company. Here are some tips to help you write and maintain
Managing Interruptions: Fixing Your Calendaring
Managing interruptions is a big deal for small business owners who wear a lot of hats. We're constantly pulled from one thing to another. Multitasking
Remote Work Resources Round-Up
Remote work isn't new, but since the pandemic changed how and where we work, remote work is here to stay. Susan has worked remotely for over ten
Slack More if You Want to Do More
Don't be alarmed by the headline, we have not changed to a demotivational blog. We're talking about Slack. It's a favorite communication and
Sidekicks Assembly Talk with Megan Schwan & Susan Fennema – Hiring Team Members [Video]
As a small business owner, how do you know when it's time to add a team member? In a webinar with Susan Fennema, Megan Schwan of Sidekick Accounting
Subcontractor Relationship Management
The keys to having great subcontractor relationship management are setting 1) clear expectations and, 2) maintaining great communication. As a
Developing Relationships in a Virtual World
Developing relationships is challenging in this virtual world of email, chat, and conference calls. How do you get to know people and convey the
Mid-Day Margin: How to Hire (The Right) Director of Operations – Logan Lyles & Susan Fennema [Video]
Logan Lyles, Head of Partnerships at Teamwork.com, and Susan Fennema, CEO of Beyond the Chaos, discuss hiring the right Director of Operations for