Get Better at Email Management
Email management tests the best time managers. Instant communication can be a constant interruption. Here's how to manage your email better.
Susan Fennema
Delegation as an Art in a Small Business
Delegation is a challenge for all small business owners. But, without it, we run the risk of preventing growth in our businesses.
Changing Priorities and Project Management
Working with a client who has many changing priorities can make you feel like you are playing whack-a-mole. It is a true project management challenge.
The 3 Client Communication Risks (& How to Avoid Them) – Agency Life Podcast feat. Susan Fennema [Video]
Is it worth bringing clients into your project management software? What potential pitfalls should you be aware of, and how can you navigate them to enhance client relationships and improve operational efficiency? In this interview, Logan Lyles at Teamwork.com and…
Managing Interruptions: Fixing Your Calendaring
Managing interruptions with calendar blocking works. Unless it breaks. How do you get back on track when you're dealing with a broken system?
How to Talk to Your Clients About Money
Learning how to talk to your clients about money is a vital skill needed to make sure that you get paid what you are worth. Find out how.
How to Eliminate Owner Dependency in Your Agency – Agency Builders Podcast w/ Logan Lyles & Susan F. [Audio]
Explore owner dependency and its impact on agency success. Learn practical steps to eliminate reliance on business owners.
Project Management for the Developer with Don Clark
Once again, Don Clark from FileMaker Pro Gurus and I have joined together to create a series of videos on project management for the developer.
How to Expand Your Business When You Can’t Find the Right People
Three ways to keep your business expansion on track even when you can't find the right people to do the work to grow your business.
Best Practices for Managing Client Relationships: Part 1
Managing client relationships requires setting expectations and boundaries about how you will do work together and communicate.