How to Avoid Project Management Mistakes to Improve Workflow
Project delays and inefficiencies hurt your business. Learn how to avoid project management mistakes to improve workflow and keep operations error-free.
Susan Fennema
5 Common Struggles for Small Businesses
Address the common struggles for small businesses with smarter project management. Discover how to manage tasks, plan better, and achieve growth.
Improve Client Onboarding for a Better Customer Journey
First impressions matter, and client onboarding is where it all begins. A smooth, structured onboarding process not only sets the right tone for your relationship with clients but also makes them feel valued from the start. When done right, it…
How a Fractional COO Boosts Business Growth
Achieve growth with a fractional COO. See how they boost efficiency, streamline workflows, and enhance productivity for lasting business success.
Motivation: Reaching for Excellence
Motivation can be tough sometimes. Despite challenges, you have to keep going for your clients, your employees, and your business.
Get Organized! with Susan Fennema [Video]
You can’t serve clients without clear process. Having the right structure in place sets you free. Learn how to get your business organized.
Why You Need to Improve Processes
Learn how to identify when to improve processes in your business so you and your team can be more efficient, profitable, and successful.
Developing Relationships in a Virtual World
Developing relationships in the virtual world can be challenging. Sharing personality without in-person opportunities is possible!
WITfm: Get Involved in the Claris Community at Claris Engage 2020 [Video]
Susan turned over the reins as Lead Facilitator of WITfm to Krissy Ferris at Claris Engage 2020. More about Women Innovating Together here.
Reducing Customer Dissatisfaction with Workflow Efficiency
Customer dissatisfaction stems from inefficiencies. Learn how operational improvements can enhance retention, service quality, and customer experience.