Developing Relationships in a Virtual World
Developing relationships in the virtual world can be challenging. Sharing personality without in-person opportunities is possible!
Susan Fennema
WITfm: Get Involved in the Claris Community at Claris Engage 2020 [Video]
Susan turned over the reins as Lead Facilitator of WITfm to Krissy Ferris at Claris Engage 2020. More about Women Innovating Together here.
Reducing Customer Dissatisfaction with Workflow Efficiency
Customer dissatisfaction stems from inefficiencies. Learn how operational improvements can enhance retention, service quality, and customer experience.
Disaster Recovery for Small Business
For small businesses, having a certified plan that covers every contingency is probably unnecessary. But, having a basic disaster recovery plan is not.
How to Stop Being the Bottleneck in Business Growth
Resolve the bottleneck in business by streamlining operations, aligning workflows, and applying project management for task delegation and team success.
Proven Tips for Controlling Scope Creep in Project Management
Have you ever watched a project morph into something unrecognizable, with deadlines flying past and budgets inflating? Unsurprisingly, scope creep is a common issue that leads to missed deadlines and budget overruns in 52% of projects. I’ve been there, fighting…
5 Challenges of Delegation That Slow Business Operations
Overcome the challenges of delegation that slow business operations. Learn how clear roles and operational readiness improve business workflow efficiency.
Three Ways to Remove Chaos from Your Business [Video]
Ann Gusiff released her new ProVideo Pages Webinar & Podcast Series, and Susan Fennema was her first guest. In the first episode, she shares her expertise in getting small business owners out of the day-to-day chaos of their operations, detailing…
Freelance Transformation Show: Free Yourself From the Chaos [Audio]
Susan joins Matt Inglot in the podcast, "Freelance Transformation" to discuss ways that a freelancer can "Free Yourself from the Chaos" and develop a work-life balance.
How the Roles of the Project Manager Drive Business Efficiency
The roles of the project manager impact operations beyond task deadlines. Discover how they improve efficiency, collaboration, and business success.