Finishing a Project: Support Agreements (pt. 2)

Client satisfaction comes down to how well you plan for and execute testing and support. We'll be focusing on support agreements in this post.

Client satisfaction comes down to how well you plan for and execute testing and support. We'll be focusing on support agreements in this post.

No matter your business, finishing a project can be a challenge. Without proper testing and support plans, you'll struggle with closing a client's project.

In this snippet from the Adatasol podcast, Susan gives an overview on what the experience was like to plan PauseOnError 2018.

Having a social media process helps get the word out about your services. But, how'd you get the right word and timing to the right people?

Lisette Wilson, Martha Zink and I set out, as representatives of Women of FileMaker, to host PauseOnError--giving us a platform to "say the thing".

Stepping out of your comfort zone can be quite intimidating. How much debt is too much? What if you hire a bad employee? Should you confront a bad client?

Today's post is a little different. I have some specific community things to share and a favor to ask.

Susan and Martha present on project management and risk management strategies by playing a game of Risk during DevCon2018.

Project management is billable. And, your clients are already paying for it... one way or another. Don't miss the chance for your projects to run smoothly.

This post outlines why as a client, it is important to review your project proposal in as much detail as possible. The project proposal is the foundation for your custom software.