Susan Fennema, CEO of Beyond the Chaos, gives an insightful talk on the importance of documenting your business processes. Drawing on her extensive experience in operations and project management, Susan provides valuable advice for entrepreneurs looking to standardize their businesses’…
What does calendaring have to do with productivity? Imagine the typical small business owner pains. Overwhelm. Working all night.
Fractional team members are all the rage these days with small businesses. Fractional CXOs can be the key for growth.
Susan Fennema talks with Tom Bronson on the Maximize Business Value podcast about the importance of documenting processes. Learn: Please find the full video transcript below… Narrator: Welcome To the Maximize Business Value Podcast. This podcast is brought to you…
Keeping a client is much easier than finding a new client. Teaching team members in direct contact with clients how to constantly be selling can be a huge leg up. On Susan’s guest spot on Michael Oberther’s Hard Lessons podcast,…
Goal setting tactics follow a process, starting with developing SMART goals and then figuring out, step-by-step, how to achieve them.
In this video, Susan Fennema speaks with Tom Freedman about Beyond the Chaos at an event for the DSBE membership group. They discuss how establishing systems and processes in small businesses will help unload the things business owners shouldn’t be…
You got into business because you’re really good at what you do – your skill or trade. You didn’t anticipate needing to become an expert in HR, finance, marketing, client relations, and project management. But it comes with being a…
Susan and Phil talk about getting your fulfillment area well structured as the first step to a well-run, process-driven business.
Prepare your small business for growth!. Susan and Amber Grey of Trusty Oak discuss the importance of delegation as your business scales.