100% compliance to our SLAs

Susan was fantastic with our team.  We are a small software company who had a complicated tangle of systems and an out of control ticket backlog at the start of the project and within a few months were working smoothly and well with 100% compliance to our SLAs.  All this via a (surprisingly) very fun project with a consultant who is proactive, flexible, thoughtful, and an absolute pleasure to work with. 

Stacy Chapman, CEO