Acquiring a new client is tough when you’re a service professional. After you’ve identified a lead, you need to walk them through your sales process
BTS SERIES: Documenting Processes (Feat. Susan Fennema) | MBV Podcast [Video]
Susan Fennema talks with Tom Bronson on the Maximize Business Value podcast about the importance of documenting processes. Learn: Please find
DSBE Event – Processes in Small Businesses [Video]
In this video, Susan Fennema speaks with Tom Freedman about Beyond the Chaos at an event for the DSBE membership group. They discuss how establishing
How to More Easily Run a Process-Driven Business [Video]
In this episode of Win Win Podcast, Fractional COO Susan Fennema teaches how to more easily run a process-driven business. Susan shares with Ben
Why You Need to Improve Processes
When businesses improve processes it provides a touchstone to improve, advance, and succeed. Yet, only 4% of businesses measure, manage, and improve
Developing Processes so You’re Not the Bottleneck [Audio]
Developing Processes so You're Not the Bottleneck Developing processes so that you, the business owner, are no longer the bottleneck, is vital. Susan
Is Lack of Sales Process Limiting Your Income?
If you don't have a sales process in place, you might be overlooking critical steps and key moments that can help you close a new client. Missing a
CEO Process Podcast: Sustainable Systems [Audio]
https://www.youtube.com/watch?v=EoSkBK0O0ws&t=43s You never know when an opportunity will present itself to help a small business owner solve
Removing Chaos with Process [Video]
https://www.youtube.com/watch?v=3pAq8uk08_M I spoke with Allison Dunn, owner and executive coach of Deliberate Directions about all things