Don’t be alarmed by the headline; we have not changed to a demotivational blog. We’re talking about Slack. It’s a favorite communication and
Sidekicks Assembly Talk with Megan Schwan & Susan Fennema – Hiring Team Members [Video]
As a small business owner, how do you know when it's time to add a team member? In a webinar with Susan Fennema, Megan Schwan of Sidekick Accounting
Subcontractor Relationship Management
The keys to having great subcontractor relationship management are setting 1) clear expectations and, 2) maintaining great communication. As a
Developing Relationships in a Virtual World
Developing relationships is challenging in this virtual world of email, chat, and conference calls. How do you get to know people and convey the
Is a Lack of Sales Process Limiting Your Income?
Acquiring a new client is tough when you’re a service professional. After you’ve identified a lead, you need to walk them through your sales process
Mid-Day Margin: How to Hire (The Right) Director of Operations – Logan Lyles & Susan Fennema [Video]
Logan Lyles, Head of Partnerships at Teamwork.com, and Susan Fennema, CEO of Beyond the Chaos, discuss hiring the right Director of Operations for
Self-Awareness for Business Success
Understanding yourself is more than just personal growth. It's a business imperative. Being self-aware helps leaders navigate challenges, make better
BTS SERIES: Documenting Processes (Feat. Susan Fennema) | MBV Podcast [Video]
Susan Fennema talks with Tom Bronson on the Maximize Business Value podcast about the importance of documenting processes. Learn: Please find
DSBE Event – Processes in Small Businesses [Video]
In this video, Susan Fennema speaks with Tom Freedman about Beyond the Chaos at an event for the DSBE membership group. They discuss how establishing